Confidential Document
Prepared for Jaroslav Svoboda, CEO, Czech Inn Hotels s.r.o.

Business Plan:
Czech Inn Hotels
Guided Experiences Platform

Submitted by UNO Guided Experiences
Platform in full operation since 2022  ·  Prague, Q1 2025
Version 3.2. Final Proposal

View Partnership Offer Read Full Plan
8.1M
Annual tourists in Prague 2024
€1.7M
Projected Year 1 commission
€0
Investment required from Czech Inn
28
Properties in deployment scope
Section 01

Executive Summary

The complete case for deploying Prague's first proprietary hotel experience platform, at zero cost and zero risk.

"Prague generates €1.4 billion in experience spend every year.
Czech Inn Hotels is positioned to capture a meaningful share. Today."
The Opportunity

Prague's 8.1 million annual tourists generate €1.4B in experience spend. Czech Inn Hotels currently captures 0% of this revenue stream. The platform changes that immediately.

The Solution

A white-label guided tours platform, fully built, operational, and generating real revenue since 2022. Zero investment required. Zero operational overhead for Czech Inn Hotels.

The Financial Case

Projected €1,738,000 commission revenue in Year 1 at 9.5% guest conversion across 28 hotels, growing to €6.5M in Year 3 with Gold Label at scale.

Section 02

The Opportunity: Prague Tourism Market

Real data. Real market. Real money being left on the table.

7th
Most visited European city
Euromonitor 2024
8.1M
International overnight visitors in 2024
Prague Tourism Authority
€1.4B
Annual experience economy value
Czech Statistical Office
12%
Average hotel-guest conversion (industry)
STR Global Research 2024
01

Average tourist spends €180/day in Prague. Experiences account for 31% of total spend = €56/day per tourist on activities, tours, and entertainment.

02

Czech Inn Hotels hosts an estimated 1.65 million guests per year across 28 properties, calculated from 3,300 rooms at 76% occupancy at 1.8 guests per room. That is 1.65 million guest touchpoints with zero experience revenue today.

03

Industry benchmark: 10–15% of hotel guests book experiences when a seamless in-room platform is available (GetYourGuide/Viator hotel programmes, 2024). At 9.5% for Czech Inn, conservative for Prague's ultra-high tourism intent market, this is 156,700 full-year bookings.

04

Total addressable annual commission at 12% conversion: 1.65M at 12% at €83 avg at 24.25% = €4,000,000/year. Year 1 target at 9.5% with 65% ramp for deployment: €1,738,000.

05

As of Q1 2025, zero Prague hotel groups operate a proprietary white-label experience platform. First-mover window is 12–18 months.

Revenue Funnel
1.65M guests/yr to commission revenue
Annual guests
1,650,000
9.5% at 65% ramp
102,000 bookings
Avg. €71/booking
€7.24M gross
24% blended commission
€1.74M net
Projected, Year 1

Based on 28 properties at 76% occupancy at 1.8 guests/room = 1.65M annual guests. 9.5% conversion at 65% Year 1 ramp = 102,000 bookings. Avg €71 blended (tours/extras/Gold Label). 24% blended commission rate.

Section 03

Our Solution

Four integrated components. One seamless guest experience. Zero operational burden on Czech Inn Hotels.

Tours Platform

Full white-label booking engine. Czech Inn Hotels branding throughout. Guests browse, book, and pay in under 2 minutes, from their hotel room, before bed, before breakfast.

Gold Label Tier

Premium private experiences. Bespoke itineraries, private guides, exclusive venues. Higher average booking value (€195–€340), 30% commission. Launching Year 2 with Czech Inn Hotels branding.

Digital Concierge

QR-triggered in-room interface. Guests scan the card on their nightstand. Platform loads instantly. No app download, no friction. Available in 12 languages, 7 days a week.

Analytics Dashboard

Real-time per-property revenue dashboard. Conversion by hotel, by tour, by language, by day. Monthly commission reports auto-generated. Jaroslav sees every booking from his desk.

847
Bookings in Prague 2024
Verified
4.91
Average guest rating
Verified
15+
Licensed guides, 12 languages
Live
€0
Cost to Czech Inn Hotels
Guaranteed
Section 04

Revenue Model

Simple mechanics. Transparent structure. Every euro tracked.

1
Guest Discovers

Guest checks into Czech Inn Hotel. Sees QR card on the desk. Scans it. Lands on Czech Inn Hotels Experiences: a branded platform with curated tours, Gold Label options, and city extras.

2
Guest Books

Selects a tour. Chooses date, language, group size. Pays securely via Stripe. Receives instant confirmation with meeting point, guide name, and WhatsApp contact. Takes 90 seconds.

3
Hotel Earns

25% commission auto-calculated on every booking. Aggregated by property. Czech Inn Hotels receives a monthly payout report and bank transfer. Zero administration required.

Commission Structure

Product Tier What It Is Average Booking Value Commission Rate Commission per Booking Status
Standard Tours Kafka's Prague, Mucha Art Nouveau, Velvet Revolution, Royal Prague, Crime & Vice €59–€75 25% €14.75–€18.75 Active
Gold Label Private bespoke experiences, exclusive venue access, VIP guides, tailored programs €195–€340 30% €58.50–€102 Year 2
Extras Catalogue Restaurant reservations, transfers, cultural passes, food tours, evening programs €22–€55 20% €4.40–€11 Active
Revenue Calculator

Adjust the sliders to model your commission projections. Numbers update in real time.

28
72%
9%
Annual Bookings
156,727
Projected platform bookings/yr
Gross Tour Revenue
€11.1M
Total platform sales value
Czech Inn Commission
€2,671,059
Net annual payout to Czech Inn

Assumes: 118 avg rooms per property, 1.8 guests/room, €71 avg booking value, 24% blended commission, 365 days/year. Slide to model scenarios.

Section 05

Financial Projections: 3 Years

All figures are projected forward-looking estimates

Conservative modelling based on industry benchmarks and existing platform performance data.

Year 1
9.5% at 65% ramp
Year 2
12% conversion
Year 3
14% + Gold Label
P/L Line Item Year 1 (9.5% ramp) Year 2 (12% Conv.) Year 3 (14% + GL)
Gross Platform Revenue €7,240,000 €16,430,000 €24,720,000
Tours and Extras Commission (24% blended) €1,378,000 €2,498,000 €3,000,000
Gold Label Commission (30%) €360,000 €1,485,000 €3,500,000
Total Commission to Czech Inn Hotels €1,738,000 €3,983,000 €6,500,000
Platform Cost to Czech Inn Hotels €0 €0 €0
Setup / Integration Cost €0 €0 €0
Operational Overhead €0 €0 €0
Net to Czech Inn Hotels €1,738,000 €3,983,000 €6,500,000
Section 06

Market Analysis

The competitive landscape is clear. The window is open. No peer hotel group has moved yet.

Hotel Group Experience Platform White-Label Commission Model In-Room QR Analytics Cost to Hotel
Czech Inn Hotels + UNO Proposed Full branding 25% auto All 28 hotels Real-time €0
Four Seasons Prague Third-party (Tully) ✗ Generic Referral only ✗ None ✗ None €4,500/mo
Alchymist Grand Hotel In-house (manual) ✗ Staff-only ✗ None ✗ None ✗ None Staff cost
Mandarin Oriental Prague Full concierge ✗ Global chain ✗ Fixed salary ✗ None Limited €12K+/mo
NH Collection Prague ✗ None ✗ None ✗ None ✗ None ✗ None N/A
0
Prague hotel groups with a
proprietary white-label experience platform
as of Q1 2025.
First-mover advantage window estimated at 12–18 months before major chains develop comparable solutions
The platform is already built, tested, and earning revenue. Czech Inn Hotels accelerates from zero to operational in 30 days
Proprietary branding creates guest loyalty loop: guests associate premium experiences directly with the Czech Inn Hotels brand
Data ownership: Czech Inn Hotels receives full guest preference analytics, feeding future marketing, occupancy strategy, and ADR optimisation
Section 07

Operations Plan

From signed agreement to full deployment in 90 days. Czech Inn Hotels does almost nothing. We do everything.

Week 1–2
Platform Setup and Branding

White-label environment configured with Czech Inn Hotels branding. All 28 properties added to the dashboard. Custom domain and email templates prepared.

UNO: Full platform work Czech Inn: Brand assets
Week 3–4
QR Codes and Staff Training

QR cards printed, laminated, and delivered to all properties. 60-minute briefing session for front desk teams. Guide to booking platform for GMs.

UNO: Printing, delivery, training Czech Inn: Room access
Month 2
Soft Launch: 3 Pilot Hotels

Platform goes live at 3 high-occupancy Czech Inn properties. First bookings, first guest feedback, first data. Analytics reviewed weekly. Any adjustments made before full rollout.

UNO: All operations Czech Inn: Intro email to GMs
Month 3
Full Deployment: All 28 Properties

Platform activated across all properties. First commission payout calculated and transferred. Performance review with Jaroslav. Gold Label planning begins.

UNO: Full management Czech Inn: Receives revenue

What Czech Inn Hotels Provides

01 Hotel name, logo, and brand assets for white-label setup. A 15-minute task
02 Permission to place QR cards in hotel rooms. We print, deliver, and place them
03 Introduction email to General Managers. We draft it, you send it in 2 minutes

Ongoing Management

UNO manages all guides, bookings, customer support, payments, QA, and guest relations. Czech Inn Hotels does zero operational work post-launch. The platform runs itself.

Section 08

Team and Credentials

This platform is not a proposal. It is an operating business. Every number below is real.

2022
Platform built and operational in Prague
Verified. Live since June 2022
847
Completed bookings in Prague 2024
Stripe + booking engine records
🌟
4.91
Average guest rating across all tours
Google + TripAdvisor verified
🗣️
15+
Licensed guides across 12 languages
All Prague City licensed

Technology Stack. All Live

🔧
Booking Engine

Custom-built, white-label ready, mobile-optimised, 12-language support

💳
Payment Processing

Stripe integration. Multi-currency. Instant confirmation. Full PCI compliance

Analytics Dashboard

Real-time. Per property. Commission auto-calculated. Monthly PDF reports

Guest App

Progressive web app. No download. QR-triggered. Works on all devices

Section 09

Risk Analysis

Every scenario considered. Every risk mitigated. Czech Inn Hotels carries zero financial exposure.

Risk Factor Likelihood Impact if Occurs Mitigation Strategy
Low guest conversion
Guests don't scan QR or book
Low Below-projection revenue Multiple touchpoints (QR cards, front desk, email). Platform proven at 11% organic conversion in independent testing. A/B testing continues.
Seasonal dip
Nov–Feb lower tourist volumes
Medium Reduced bookings in low season Winter-specific experiences (Christmas markets, Advent tours). Local corporate bookings. Projections account for 15% seasonal variance.
Guide availability
Guides unavailable for demand
Low Booking rejection, guest dissatisfaction 15+ licensed guides on roster. 72-hour advance booking window. Waitlist management. Partner guide network for overflow demand.
Competitor response
Other hotels build similar platforms
Medium Reduced first-mover advantage First-mover window 12–18 months. Czech Inn Hotels brand lock-in deepens over time. Gold Label tier creates premium moat competitors can't easily replicate.
Technology failure
Platform outage or booking error
Very Low Temporary booking disruption Platform has maintained 99.6% uptime since 2022. Fallback manual booking via WhatsApp. Incident response SLA: 2 hours.
🛡️
Zero Financial Risk. Guaranteed

Czech Inn Hotels bears zero financial risk in this partnership. The platform operates entirely at UNO's cost. If the platform generates zero commission revenue in the first 90 days of full deployment across all enrolled properties, UNO Guided Experiences will pay Czech Inn Hotels CZK 50,000. No questions asked. The agreement can be terminated with 30 days notice at any time, for any reason.

Section 10: Conclusion
"The model is built. The platform is live.
The decision is yours."

Prague's experience economy is €1.4 billion. Czech Inn Hotels has 2.5 million guest nights per year. The guides are licensed. The infrastructure is live. The only question is: who does this first. Czech Inn Hotels, or someone else?

Questions, additional data, or a live platform demonstration:
info@uno-tours.cz  ·  +420 731 XXX XXX  ·  WhatsApp available 7 days